Our Commitment to Your Privacy
This Privacy Policy applies to the website hoskote.co.in (the "Website"), which is a marketing and information portal for the SOBHA Hoskote residential project located in Hoskote, East Bangalore, developed by Sobha Limited.
We respect your right to privacy. This policy explains in plain language what personal data we collect when you visit or interact with our Website, how we use it, who we may share it with, and what choices and rights you have as a visitor or prospective buyer.
Applicable Law: This policy is governed by the Digital Personal Data Protection (DPDP) Act, 2023 of India and any applicable rules or regulations issued thereunder. All disputes are subject to the exclusive jurisdiction of courts in Bengaluru, Karnataka.
By accessing or using this Website, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
Information We Collect From You
We collect two categories of information:
A. Information You Provide Directly
When you fill out the "Request a Callback" form on our Website, we collect:
- Full Name — to address and identify you
- Mobile Phone Number — a valid 10-digit Indian mobile number (starting with 6–9), used to contact you
We may also collect additional details if you communicate with us via phone, email, or WhatsApp after making an initial enquiry.
B. Information Collected Automatically
When you browse our Website, we may automatically receive technical information such as:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and navigation patterns
- Referring URL (the link that brought you to our site)
- Date and time of your visit
This technical data is collected using cookies and similar tracking technologies, as described in Section 9 below.
Methods of Data Collection
- Enquiry / Callback Form: When you submit your name and phone number through the form on our Website.
- Brochure Download: If a form is presented before downloading the project brochure, you may provide contact details at that point.
- Cookies & Analytics: Automatically via browser cookies, web beacons, and analytics scripts when you browse the Website.
- Third-Party Platforms: If you reach our Website via a digital advertisement (e.g., Google Ads, Meta/Facebook Ads), the advertising platform may share aggregated or anonymised interaction data with us.
- Phone / WhatsApp: If you call or message our listed property advisors, we may record the enquiry details for follow-up purposes.
Why We Use Your Information
We use your personal data strictly for the following purposes:
- Responding to your enquiry — to call or message you in response to your callback request, typically within 24 hours.
- Sharing project details — to provide you with pricing, floor plans, brochures, and availability information relevant to SOBHA Hoskote.
- Scheduling site visits — to coordinate and confirm visits to the project site or experience centre.
- Marketing communications — to send you updates about the project, launch events, offers, or new phases, subject to your consent.
- Analytics & improvement — to understand how visitors use the Website, improve content, and optimise user experience.
- Legal & compliance obligations — to meet any obligations under applicable Indian law.
We do not sell your data. Your personal information is never sold or rented to third parties for their independent marketing use.
How Long We Keep Your Data
We retain personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law:
- Enquiry data (name, phone number): Retained for up to 3 years from the date of collection, or until the project is fully sold out, whichever is earlier.
- Analytics & cookie data: Typically retained for 12–26 months, depending on the analytics tool used.
- Records required by law: Retained for the period specified by applicable Indian laws (e.g., RERA-related records).
Once data is no longer required, we securely delete or anonymise it.
How We Protect Your Information
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These include:
- HTTPS encryption for all data transmitted through the Website
- Access controls limiting who within our team can access personal data
- Secure storage of enquiry data in CRM platforms with role-based access
- Regular review of our security practices and vendor agreements
While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. We encourage you not to share sensitive information (such as financial details) through this Website.
Your Data Protection Rights
Under the Digital Personal Data Protection (DPDP) Act, 2023, you have the following rights as a Data Principal:
- Right to Access: Request a summary of the personal data we hold about you and how it is being processed.
- Right to Correction: Ask us to correct or update inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal obligations.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing prior to withdrawal.
- Right to Grievance Redressal: Lodge a complaint or grievance regarding the processing of your personal data with our designated contact (see Section 13).
- Right to Nominate: Nominate another individual to exercise your rights in the event of your death or incapacity, as permitted under applicable law.
To exercise any of these rights, please contact us using the details in Section 13. We will respond within 30 days of receiving your request.
Third-Party Websites & Embeds
Our Website contains an embedded Google Maps frame for location reference and may contain links to external websites (including Sobha Limited's official corporate website). These third-party platforms have their own privacy policies, and we have no control over their data practices.
We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy practices, or security of any external websites.
Children Under 18
This Website is intended for adults who are prospective property buyers or investors. We do not knowingly collect personal data from individuals under the age of 18. This Website is not directed at children, and any property purchase would require the involvement of an adult legal guardian.
If we become aware that we have inadvertently collected personal data from a minor, we will promptly delete it. If you believe we have collected such data, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or Website features. When we make material changes, we will update the "Effective Date" at the top of this page.
We encourage you to review this page periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.
Grievance Officer & Contact Details
For any queries, requests, or grievances related to this Privacy Policy or the handling of your personal data, please contact us:
Grievance & Privacy Contact
Project: SOBHA Hoskote — Premium Residences, East Bangalore
Developer: Sobha Limited
Address: Sarjapur–Marathahalli Outer Ring Road, Devarabisanahalli, Bengaluru – 560103, Karnataka, India
Website: hoskote.co.in
We aim to acknowledge all privacy-related requests within 7 business days and resolve them within 30 days.
Karnataka RERA: This project is currently in the process of RERA registration (Registration Number available on request). All representations on this Website are for indicative purposes only and do not constitute a legal offer or contract. Please refer to official project documents for binding details.